Testimonials

I’ve used USA Airport Shuttle exclusively for two years now for my frequent trips between Lake Oswego and PDX. I continue to be impressed with their reliability, service, and professionalism. I’m a big fan! Tim McGuire, General Manager – Briggs & RileyFriendly drivers at USA Airport Shuttle

These guys are great. Clean vehicle. Bottled water. Very polite and professional. Most importantly, they are always on time and even early when traffic is bad. Gary Jin

Me and my family had a reservation with USA Airport Shuttle. The driver came on time and was polite and helped us to move are bags in the van. The van was very clean and nice. Also on our way back are flight came in late but the driver waited until I came out with my family. I was treated really greatly. I was really satisfied with this service. I give USA Airport Shuttle an A+. Dana Khoshnaw

I’ve used USA Airport Shuttle Service religiously now for the last eight months and will never use any one else! I have an extremely demanding travel schedule… most of the time on short notice. USA Airport Shuttle has picked me up and dropped me off at ALL hours of the Day and Night “On-Time and On Target”! Additionally, the drivers are Highly Professional, Drive Safe, and Always have a positive attitude! Furthermore, their vehicles are always immaculate and very comfortable. Finally, “The Price is Right”!!! Thank You USA Airport Shuttle!!! Edward C. Simon

I’ve been a customer for three years, at least twice every month. Kochar and Dehat have always been tremendously consistent, flexible to my changing schedule and pleasant company. I highly recommend them for your transportation needs. Lance

I have used USA airport shuttle several times now and I am so grateful that I can relax because they are always on time, friendly, very clean and detailed shuttle, even with bottled water! I usually don’t write reviews but had to on this one. Thank you. Monica McQueary

Very polite and easy to talk to. Arrived on time and the trip was fast and efficient. I would definitely recommend this service to anyone. Kochar was absolutely fantastic, he was early to pick us up and insisted on getting all of our bags. He even walked to our cars to get our bags as well which was really helpful. He was wonderful. Tyler


74 Comments »

  1. Comment by Kumar C:

    I have been taking airport shuttles for several years in many cities. USA Shuttle is by far the best service I have come across in the last 20 years. Their prices are reasonable, the service is prompt, and the driver is so courteous. Very professional outfit. I highly recommend this service for busy executives. K.C.

  2. Comment by Larry:

    They are always early. Sometimes I leave in the early hours of the morning. They have never been late. Very Professional

  3. Comment by Cindy:

    USA provides reliable, wonderful service. I appreciate the confirmation calls, early arrival, kind and attentive help! You guys are great! I will use you any time I need shuttle service!

  4. Comment by Petet Titterington:

    My driver Kochar is excellent. He is always early to pick me up both at home and at pdx. I travel every week and I have found that I can rely on his punctuality and friendliness. The van is meticulously clean and very comfortable. Highly recommended.

  5. Comment by Neva:

    I have been using USA Shuttle for almost 9 months. I travel weekly and this service has been a great asset to my time, comfort and safety. The driver Kochar is always prompt, the van is clean. I am always able to secure a reservation and know I have a ride. I get a text or e-mail confirmation for each pick up. It doesn’t matter time of day or night, they are there to pick me up at home or the airport. I have since used for personal travel as well for myself and my family. I would recommend to anyone this service.

  6. Comment by BA:

    Very easy, clean, and cost effective car service. They call you when your plane lands and tell you where to go which is nice. Comfortable vehicle with a bottle of water and newspaper. I highly reccomend this service over airport parking.

  7. Comment by Doug Smith:

    I have been riding with USA for a couple of years now. The service is very good and reliable, both for my personal and business travel. I can recommend USA to anyone living the Portland region.

  8. Comment by Khaki:

    One of the best, easy booking online, always ontime, track your flight if delayed or early so they will be available for you, excellent service, very ethical and professional, available all times. Never let me down for the last several years, and will not choose anyone else.

  9. Comment by Sai:

    I have been using USA shuttle to and from PDX, both for business and personal travel. Excellent, reliable, trustworthy, and on-time service. Kochar and all other drivers are 100% on-time (are generaly there 5 mins early most of the times), very professional, polite and drive well. Their vans are very well maintained, comfortable and service is cost effective. They had no problems picking up really late or very early. Will be using them for many more trips in future and strongly recommend them for anyone in the Portland area

  10. Comment by TS:

    I have had my first experience with USA shuttle. Prompt, friendly, even carried my bags to the 3rd floor! I will definately use USA again.

  11. Comment by Judy Lancing:

    Outstanding service! On time, professional, very comfortable ride.

  12. Comment by Dolkar T:

    Great and reliable customer services, very clean van, and very professional. So far the best shuttle services I have experienced.

  13. Comment by KC:

    Extremely professional, always on time! Spotless vans and curteous service make USA Airport Shuttle service the only transportation I use to and from PDX. Very reasonable rates.

  14. Comment by Theresa Sinclair:

    I have been using USA Shuttle for six months and am very happy with this company. I travel twice monthly to Seattle by Amtrak train and the service is always early, polite, and friendly. The same price as the taxi, and
    I love having the personal service from people who know me. . The trains are often late, but the driver always checks about possible delays and even calls to tell me he is there, parked around the corner until my arrival. Am traveling with my daughter and 2 yr old granddaughter in a few days and know my ride will be there on time and to help with all the bags, car seat and “stuff” required when traveling with a toddler. From the minute I call dispatch, I know I’m taken care of.

  15. Comment by Jordan:

    I am very happy to have finally found a reliable, professional shuttle service in Portland. They have been making my travel days a lot less stressful. They have minivans with child car seats which is hard to find around here. They have always been prompt and courteous and you can tell they appreciate your business. The driver even put a cartoon on the tv last time because he knew he was picking up my family and we have a three year-old. Highly recommended.

  16. Comment by Chris:

    Very comfortable. Very professional. Very friendly. Always gets me to and from PDX on time. What more can anyone ask for?

  17. Comment by Brent:

    USA shuttle does a fantastic job. They exceed expectations in every catagory: They are always on time, the vehicles are super clean, very professional, great communication etc

    They go the extra mile whether it is 5am or midnight. I highly recommend them. I have been using them exclusively for the past 3 years, and never even a small snag. Everything has been perfect!!!

  18. Comment by Kheam:

    I have used a lot of different shuttles and USA shuttle is the best one I have ever used. They are always early, never late, and they are every professional. I recommend it too everyone I know.

  19. Comment by David:

    USA shuttle is the most reliable shuttle I’ve ever used. They drivers are very friendly and always on time. They always do a amazing job. I’ve been using the, for years now and not once had a problem with them

  20. Comment by farhad.faraj:

    These guys are the best no doubt, my experience was great with them for being on time and the price was absolutely compatible

  21. Comment by Azad Slemani:

    when I came back from my trip over seas I was allready told about the U.S.A shuttle excellent service, so I didn’t need time to think about and I was extremely satisfied with the driver and the costumer service respons over the phone, I highly recommend the U.S.A shuttle for any one whose looking for great service, on time and profesional driver.

  22. Comment by JH:

    Great service, courteous, on-time, clean vehicle and fair price.

  23. Comment by Yael Sperling:

    Really great experience, especially with our driver Al Gaff. We were moving from Portland to NY with so much luggage, as well as our precious dog and cat. He helped us with the crates and waited very patiently with us at the cargo area while we were filing our papers to fly our animals.
    Could not have asked for more- he was really really great to my husband and I (and to the cat and dog:)
    THANKS!

  24. Comment by Mark D:

    Consistent, courteous, and accomodating to last minute requests. That is how I would describe my experiences this year with USA Shuttle. My schedule tends to change on short notice. From the office to the drivers, their responsiveness and consistency really makes a difference. I would not have encouraged my wife to use them recently if I wasn’t comfortable with their door to door service.

  25. Comment by Anne C:

    I just arrived at PDX to return home. I felt compelled to immediately comment on with my first USA Airport Shuttle experience. ALGAFF was amazingly professional, courteous and I felt completely safe with him. He was an excellent driver, had a bottle of water waiting and politely waited for me as he was early. The van was strikingly clean and very comfy. When I return to PDX, there is no doubt I will call USA Shuttle.
    Anne C from Minneapolis.

  26. Comment by Bill:

    I used this service for the first time. My flight was rescheduled by the airlines an hour earlier, yes, an hour earlier… almost unheard of, right… Anyway, they adjusted the pick-up time per my request. My ride arrived early, and the driver, Algaff was friendly and very professional. I highly recommend this service.
    Bill from Portland.

  27. Comment by Carol Moses:

    I would highly recommend USA shuttle service. They were very professional. They were on time to pick us up to get us to the airport in time. When we returned from our trip our flight came in 45 minutes early and they were waiting for us because they check your flight number to be sure to be there when you are.

    Their vehicles were spotless and comfortable. You won’t be disappointed!

  28. Comment by Margie Vaughan:

    My sister from Pennsylvania booked USA Airport Shuttle Service in Spring of 2010 to pick her up at Portland Airport and take her to our mother’s home and later back to the airport. She was so impressed by their service, she encouraged all of the family to use them. In April of this year, we had an 80th birthday get together for our mother. We had flights coming in from PA and Michigan. Being “ladies only” celebration, we were all commented on how great their service was. We were all very safe and comfortable. We rode in a very clean van. Had wonderful and courteous driver. Always on time and kept track of our flights coming in and going out! We encouraged our mother to use their service whenever she needed help. She has had two emergencies since April 2011 and they got a driver to her quickly. They are truly reliable and a very caring group of people. Our whole family keeps their number handy for travel to Portland! USA Airport Shuttle Service is the best! You too Kochar!

  29. Comment by Bob A:

    We picked USA Shuttle Service out of the hat, and what a hat it turned out to be. They are fast, efficient, always on time or early, great service, and cost effective. Now we use ONLY USA Shuttle.

  30. Comment by Karen S:

    I recently used USA Shuttle Service based on the comments on this web site. My expectations were FAR exceeded. The driver was kind and helpful. He even took my baggage into the hotel! The van was new with an exceptional interior. The office and later driver called to confirm prior to my flight and verify pickup location. I scheduled my return pickup from the hotel. Again, the same prompt, friendly and kind driver provided excellent service. I will be return in Portland in the fall and plan on scheduling round trip with USA Shuttle! This is a 5 star service.

  31. Comment by Ahmed Abouelseoud:

    I have recently used USA shuttle service, and I am very happy with it.
    The customer service s excellent, the driver was waiting for me, I did not have to wait.
    The car was very clean and smells good. I have found a complimentary bottle of water beside the seat.
    Overall I am very satisfied with the service, I will definitively continue using this company.

  32. Comment by Rob G.:

    We stumbled on USA Airport Shuttle by accident, but are quite happy we did. Service was excellent with an exactly-on-time pickup, and in a nearly-new loaded Honda Odyssey. The driver even had a kids’ DVD for my daughter to watch on the rear seat entertainment system during the drive.

    Highly recommended if you’re looking for a ride to the airport!

  33. Comment by Amber:

    Just received a great ride in an extremely comfortable vehicle with USA Airport Shuttle. I will be a return customer. Highly recommend this service. Great driver, great rates!!

  34. Comment by Carla & Ron F.:

    Hello…
    We travel frequently and some of our flights are really early in the morning. They have a perfect track record of arriving on or before the scheduled pick-up time. The vehicles are very clean and all the drivers are professional. Kochar has driven us many times and we now look forward to seeing him. It may be over-played, but they do provide excellent customer service. We will continue using them in the future.

  35. Comment by Germaine Long:

    In July I visited my son in Hillsboro, and this time he was unable to pick me up at PDX. I used USA Airport Shuttle for both trips – to my son’s home and back to PDX. The driver was excellent and very courteous, the Honda van spotlessly clean and very comfortable, and I will definitely use this service again. The confirming calls were very reassuring and going from and to PDX was totally stress-free. HIGHLY recommended!
    Gerry L.

  36. Comment by Henry L:

    Excellent service! They always arrived earlier than schedlued. When I came back to PDX, my flight was 0.5 hour earlier than scheduled, and the van is already waiting on the island! Their vans are clean, drivers are friendly. The instruction they gave after reservation leaves you no doubt. Compare with other shuttle companies I used before, this is definitely the best!

  37. Comment by steve:

    I have been a customer of USA Door to Door for almost 4 years. My travel schedule very demanding. I often require 4:30am pickups from home in Vancouver. USA is always on time and often early. I highly recommend there service and the quality of the staff

  38. Comment by aaron:

    Very punctual and friendly. I would definitely call to use any time I’m in the Portland area again. Thanks Kochar for a friendly drop off.

  39. Comment by Lynn:

    “I thank Dehat for assigning my driver who drove me round trip from Portland Int’l Airport to Woodburn, Or where I attended a wedding.” My driver (upon my entry into the shuttle) gave me a refreshment of bottled-cold-water. Made my first travel inside Oregon pleasant and memorable.” Thank you again for a wonderful riding experience.

  40. Comment by sami:

    thank you very much for your amazing service. I am very happy with the everything you have done. you were very professional. I am very happy to have found your service because you will be the only one I use now . thank you for your hard work .

  41. Comment by Amy:

    I had to catch an international flight at 7 am and had never used a shuttle service before. I chose USA shuttle because of the professional website and long lists of reviews. The driver was early, the van was clean and comfortable, and he got me there with time to spare. I will be using USA airport shuttle for my next trip! Thank you!

  42. Comment by Gila:

    I have used USA Airport Shuttle twice in the past 6 mos. My driver, Kochar was early to pick me up (which is a plus); he was polite, friendly, helpful and efficient. He got me to the airport during rush hour in no time. The van was clean. The rides were very pleasant, and I will use them every time I come to visit my family in Portland. In addition, Dehat, the owner is very professional and aims to please. Good service is hard to get these days, and USA Shuttle was definitely the exception. I highly recommend them to anyone needing a shuttle service in Portland. Oh yes, the price is right too! Thank you, Dehat and Kochar.

  43. Comment by Dean and Lisa Seibert (Anchorage):

    My wife and I needed a shuttle from PDX to Estacada. I shopped by price and was extremely pleased with what we received. Kochar was there early (we arrived at 5:30 am)and was waiting right where he was supposed to be. His vehicle is very comfortable and clean. He was polite, friendly, and a pleasure to talk with on the drive. We will absolutely request his services next time we are in need…What a great value. Thank You Kochar!
    ps He also drove very safely.

  44. Comment by MArjolaine Caillat:

    I’m very pleased with the service of this shuttle compagny. The driver wait for me despite a long delay and we had a pleasant trip of 1:30 to timberline. I highly recomend this compagny.

    Thanks

  45. Comment by Rhonda Scott:

    This is by far the best shuttle service I have used and is the only shuttle service I will use in the future. They are on time, courteous, friendly and very reasonably priced. The cars are very comfortable and clean, too. I highly recommend them to anyone!

    Thank you!!!!

  46. Comment by Brian King:

    I live way out in the country, the shuttle has always been on time and driver very courteous. I can depend on “U.S.A. Airport Shuttle”

  47. Comment by peter goodrich:

    I was picked up by Jeff in Dayton to take me to PDX

    Jeff was on time, helpful with my heavy suitcase, drove very smoothly and carefully and he was very friendly.

    Great driver! Thanks

    Peter Goodrich

  48. Comment by Corey:

    USA Airport Shuttle has been so reliable and reasonably priced, with clean cars and friendly drivers, that I have happily used them 6 times (3 round trips) in the past two weeks alone! One round trip required also transporting my two large dogs, which they accommodated by removing the back seat of the van in advance of picking us up. I would happily recommend them to anybody!

  49. Comment by Fred:

    We had the good fortune to have Jeff transport us again this year from Portland Airport to Inn at the Mountain for a Annual meeting of physical therapists who operate a privately owned rehab business of over 70 offices and staff of oVer 700 employees. We are “City Folk” from Burbank. Jeff again this year is most kind, helpful and very safe driver. Jeff.talks about points of interest, answers questions and talk about Family etc. We picked up conversation from last year. Hope to be fortunate to have Jeff. Will request. God bless you and your Family! Fred

  50. Comment by Eve.:

    Absolutely the best customer service ever. I so appreciate the prompt,ccurteous service. Always there on time, clean,realible vehicles and the bottled water is so appreciated after a long flight. I would not even consider using any other service. The reminder calls always come the day before so you are assured that they will be there as promised. Thank you so much.

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